Acceptable Use Policies:
1. Bulk Email:
Hostwey has Zero Tolerance for Spam.
Spam is Unsolicited Bulk Email (UBE) or Unsolicited Commercial Email (UCE). “Unsolicited” means the email recipient did not request the email, but instead the sender initially contacted the receiver. “Unsolicited” means the email sender made the first move. Email, even bulk email, is not spam if the sender can demonstrate a prior relationship with the recipient, for example: if the receiver requested information, is a current or previous client, or joined an ‘opt-in’ mailing list or newsletter.
Websites on Hostwey servers may not broadcast unsolicited email, advertisements, site promotions, pleas for financial assistance, chain letters, or any other sort of announcement for yourself or for someone else. Nor may anyone fabricate or forge email headers that implicate Hostwey in any email campaign.
2. Illegal Trafficking:
Websites on Hostwey Servers may not use our service in the commission of any crime. Any scheme or activity that violates state, local, federal or international law is forbidden and Hostwey reserves the right to terminate an account found to be in violation of a law, statute, or regulation. Accounts promoting, pointing to, or re-directing traffic to an illegal Website are culpable and will be terminated.
Please note that Spam is now an illegal enterprise in several states.
Software piracy, hacking, cracking, phishing, and phreaking are all illegal activities. Websites that promote or support those activities, as well as Websites that engage in the upload, download, or distribution of harmful or exploitative software are not welcome. Website Accounts that attempt to run a robotic crawler, spider, or ‘bot that harvests email addresses, collects private information, or usurps copyrighted material will be terminated.
3. Banned Web Space Uses and Disallowed File Types
– Excessively Downloaded Content and Unlinked Content.
– Game Sites including RPG scripts and downloadable files.
– MP3’s, Gambling, Warez, Torrents, P2P, CGI Chat, Dead Sites that run in the background , Download Sites unless your a software company that owns the rights, Gamers, IRC, Spam, Hacks, Media Streaming are not allowed on our servers.
– You may not use our server to backup your files or as a file storage server.
Hostwey applauds E-commerce and free trade. We welcome entrepreneurs and small business, but your trade must be conducted legally.
If you choose to sell and/or distribute a product from our Webserver, you must have any and all required local, state, and federal licenses and permits in place before you engage in business. You must observe all import/export laws, tariffs, and duties covering the sale and distribution of your chosen product(s). Note: While the United States and Great Britain impose no duties on exports, they do ban the exportation of advanced or innovative technology.
Most countries around the world regulate the exportation of their antiquities and items of historical importance or cultural significance. Likewise, most of the world’s sovereign nations ban or limit importation of certain restricted items. This may include items considered innocent in a Western democracy, like music, manuscripts,or even T-shirts and jeans. Within the United States certain items are regulated across state boundaries. It is crucial that you educate yourself and be aware of all the laws which govern your particular trade.
5. Adult Content:
You may not publish adult-only sites. Visually depicting the sexual exploitation of children (under 18) is illegal everywhere.
6. Violation of Good Taste
Blatant expressions of bigotry and hatred, and material that defames, abuses, harasses, or threatens any person or group may be illegal. If not illegal, it is still repugnant and socially unacceptable. Hostwey reserves the right to be the final judge as to what is or is not acceptable content on our Servers.
7. Violation of Copyright Laws
You may neither upload nor offer for download any material that violates or infringes on the copyright, trademark, patent, trade secret or other intellectual property rights of any individual or organization. This includes, but is not limited to, audio and video files, images, graphics, fonts, computer code, and text. You may acquire or distribute such materials if you first obtain the permission from the copyright or trademark owner. Be prepared to produce proof if asked for it.
8. System Abuse
Any misuse of Hostwey’s Servers that disrupts the normal system activity is strictly prohibited. You will be hosted in a shared environment which means other users have needs also. System abuse will lead to termination of your account. Examples of system abuse include but are not limited to process spawning and runaway processes that consume more than your fair share of system resources. Programs that hog RAM or require excessive disk swaps, or greedy code that steals CPU cycles, would be called bad programming and system misuse.
9. Command Line Access
For security reasons, we do not allow shell access unless specified in account. Attempts to penetrate server security will result in the termination of your account without notice.
10. Binary Files
Your account may not be used solely as a storage or backup facility. All binary files in your directory must be linked from publicly accessible HTML pages also found in your directory. We prevent the theft of your bandwidth and the misuse of your Website for download-only storage by limiting the linking ability from other servers to HTML files only.
11. Culpable Parties
Just as there is one responsible party for a Domain Name Account, a Website Account has but one responsible party. You alone, our Customer and Subscriber, are responsible for the contents of your Website. Although a Webspace may reflect content and collateral contributions from other persons, each Subscriber is ultimately bound by the Terms of this Agreement. You will be responsible for adherence to this Agreement.
We reserve the right to terminate any account without warning or notice if any restriction in this Agreement is violated. If any law is violated, repercussions both civil and criminal will be born solely by you as the account holder and Webmaster of your domain.
12. False Identity
Impersonating another user or in any way falsifying one’s online identity in e-mail or other Internet Service(s) is illegal. Your Website impersonating another Website in order to dupe visitors and/or gather private information is also illegal. Falsifying internet headers with malicious intent is illegal.
13. Fair Use Policy
Although we refer to some of our plans as unmetered if there is indications that the user is abusing the account then they could be suspended. This includes but is not limited to: creating accounts with huge amounts of space, other massive reseller accounts (maximum 5000GB space, 5000 GB transfer), and giving shell access to other accounts. One Time accounts are limited to 1GB Disk Space and 50GB Bandwidth Per Account and A Maximum of 20 Accounts Per Reseller.
14. Service Interruptions
Hostwey may periodically interrupt hosting service briefly for routine or necessary maintenance. Otherwise we are committed to providing uninterrupted Internet service.
Hostwey may intentionally interrupt your hosting service by suspending or cancelling it if your Subscription payments fall behind by five (5) or more days. Contact us and we will work with you to (a) restore service, (b) rescue data left in our system, or (c) otherwise resolve your accounting problem.
15. Limitation of Liability
Hostwey and its third party suppliers make no representations concerning the suitability, reliability, or accuracy of the Content or the Service provided for any purpose. We and our third party suppliers disclaim all warranties, expressed or implied, in connection with the Content and the Service provided, including conditions of merchantability, fitness for a particular purpose, title and non-infringement. In no case will we or our third party providers be liable for any direct, indirect, punitive, special or other damages including, without limitation, loss or delay of use, lost profits, loss of data, or any other damage in contract, tort, equity, or any other legal theory, even if advised of the possibility thereof.
Hostwey provides opportunities to users of our Web Service to use or buy services from third parties. Sites of those third parties may be subject to terms and conditions different from those found here. Hostwey makes no warranty concerning third party provided goods or services and you agree that any recourse for dissatisfaction or problems with those goods or services will be sought from the third party provider and not from Hostwey.
Hostwey in no situation will offer a refund for any due reason other than our 30 day money back guarantee. If you are unhappy with a service then please use our Support Desk to complain. Depending on the situation you maybe offered a partial refund or upgraded service.
If you believe there is a violation of these Terms of Service, Hostwey requests that you direct a complaint to our Abuse Department at support [at] hostwey.co.uk or to any other email address owned by Hostwey.
If available, please provide the following information:
The IP address used to commit the alleged violation
The date and time of the alleged violation, including the time zone or offset from GMT
Evidence of the alleged violation
Forwarding an email with full header information provides all of the above, as do syslog files. Other situations will require different methods of providing the above information.
Hostwey may take any one or more of the following actions in response to complaints:
issue warnings: written or verbal
suspend the Subscriber’s email privileges
suspend the Subscriber’s account
terminate the Subscriber’s account
bill the Subscriber for administrative costs and/or reactivation charges
bring legal action to enjoin violations and/or to collect damages, if any, caused by violation