We offer clients support 24/7/365 via email, web based ticket system, and instant messagers like Skype, AIM and others. We strive for response times of 10-15 minutes to all Technical Support tickets.
We have a web based support ticket system in place, which integrates all incoming support email into it. The ticket system tracks support inquires by “time waiting” for response from the support dept. Admin carefully monitors that the support staff maintains a fast response time, with courteous and helpful service. Please note out of UK hours support maybe operated by overseas support teams.
Mon – Fri: 10am – 10pm GMT
Sat – Sun: 10am – 3pm GMT
Helpdesk open 24/7 for trouble tickets.
Support/Sales/Billing – 08455761132
Pre-Sales Questions can also be submitted here
(doesn’t require registration)